Frequently Asked Questions

Everything you need to know about shopping with LilyStudio

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. As fit can vary between styles, we recommend comparing these measurements to a similar item you already own for the best results.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel cannot be returned unless they arrive damaged.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new outfit sooner.

What payment methods do you accept?

LilyStudio accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.

How should I care for my LilyStudio garments?

To ensure longevity, please follow the care label instructions inside each garment. Generally, we recommend washing delicate fabrics in cold water and laying them flat to dry to maintain shape and color.